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Writer's pictureHannah Howard Bink

Using Account-Based Marketing (ABM) to Drive Key Clients

When it comes to landing high-value clients, traditional marketing methods might not cut it. That’s where Account-Based Marketing comes in—a highly targeted approach designed to engage specific, high-potential accounts. If it was me, I’d focus on Account-Based Marketing to deepen relationships with decision-makers who can move the needle for your business. But don’t worry—if you’re new to Account-Based Marketing, I’ll break it down into easy-to-follow steps.


Account Based Marketing


What is Account-Based Marketing?

At its core, Account-Based Marketing, or ABM, flips traditional marketing on its head. Instead of casting a wide net and hoping to catch a few good leads, ABM is like spear-fishing—you target a select few high-value clients and tailor your marketing efforts directly to their needs. This makes ABM a perfect fit for consulting firms that want to focus on quality over quantity. It’s about creating a personalized experience that addresses the specific challenges and goals of each client.


Step 1: Identifying Key Accounts

The first step in ABM is identifying the key accounts that would bring the most value to your business. This isn’t about finding the most companies to target—it’s about finding the right companies. Ideally, you want to focus on accounts that are a perfect fit for your services, have significant revenue potential, and align with your long-term goals.


What to Do: Start by looking at your current clients. Which ones bring in the most revenue? Which ones are the most profitable or have long-term potential? After that’s done, create a list of 5-10 accounts that fit your Ideal Customer Profile (ICP). You want to be very selective here—these are the accounts that could transform your business.


Step 2: Research and Personalize

Once you’ve identified your key accounts, it’s time to dig deeper. ABM is all about personalization, so you need to understand each account’s unique needs, challenges, and goals. The more you know about their business, the more tailored your approach can be.


What to Do: Do your homework. Look into the company’s recent news, financial reports, industry challenges, and even personal details about key decision-makers. This research will help you create messaging that resonates. Personalize your outreach with tailored content—think custom case studies, whitepapers that solve their specific problems, or even personalized video pitches.


Step 3: Tailor Your Marketing and Sales Approach

ABM doesn’t stop at personalized content. Your entire marketing and sales process should be tailored to the specific needs of each account. This means working closely with your sales team to ensure that marketing is bringing in high-quality leads that sales can close.


What to Do: Develop a custom journey for each key account. This could involve a series of personalized email campaigns, direct mailers with handpicked resources, or invitations to exclusive webinars. After that’s done, make sure your sales team is aligned with marketing so that the handoff is smooth and the messaging is consistent.


Step 4: Multi-Channel Engagement

With ABM, you’re not just using one channel to engage potential clients—you’re using several. By creating touchpoints across multiple platforms, you increase your chances of getting noticed. Remember, the goal here is to be seen and heard in places where your key clients are already looking for information.


What to Do: Use a mix of tactics like LinkedIn outreach, personalized email campaigns, paid social ads, and content distribution through webinars or industry events. If it was me, I’d also incorporate direct mail for a more personal touch—something like a handwritten note or a custom gift related to their business.


Step 5: Measure and Optimize

Like any marketing strategy, you need to measure your ABM efforts to ensure they’re driving results. But with ABM, you’re not just looking at clicks or views—you’re measuring account engagement. Is your content being opened? Are key decision-makers interacting with your materials? Are they booking meetings with your sales team?


What to Do: Set up key performance indicators (KPIs) to track account engagement, deal progression, and conversion rates. Use marketing automation tools to keep an eye on how each account is interacting with your campaigns. After that’s done, make adjustments based on what’s working and what’s not.


Next Steps

You have enough on your plate, so don’t try to overhaul your entire marketing strategy overnight. Start small by identifying a handful of key accounts and building personalized campaigns for them. After that’s done, you can expand your efforts as you see results.


For a deeper dive into how to implement ABM effectively, download our free ebook, "What to Do When Your Consulting Pipeline is Drying Up." It’s packed with actionable strategies that will help you land high-value clients with the power of ABM.


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